SIMFX® Privacy Policy

What data do we collect?

Upon completion of a registration form, SIMFX LTD. collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Other personal information including allergies and accessibility information.

How do we collect your data?

You directly provide SIMFX LTD. with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

SIMFX LTD. collects your data so that we can:

• Enroll you on courses, process your order and manage your account.
• Email you with details of courses, products and services we think you might like.

When SIMFX LTD. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

SIMFX LTD. securely stores your data on encryted, cloud-based applications. We will keep any data you provide for five years. Once this time period has expired, we will delete your data automatically.

Marketing

SIMFX LTD. would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop SIMFX LTD. from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, contact us.

What are your data protection rights?

SIMFX LTD. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request SIMFX LTD. for copies of your personal data.
• The right to rectification – You have the right to request that SIMFX LTD. correct any information you believe is inaccurate. You also have the right to request SIMFX LTD. to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that SIMFX LTD. erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that SIMFX LTD. restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that SIMFX LTD. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

SIMFX LTD. uses cookies in a range of ways to improve your experience on our website, including:

• To serve correctly-sized content to your device
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – SIMFX LTD. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – SIMFX LTD. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. SIMFX LTD. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The SIMFX LTD. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

SIMFX LTD. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 January 2025.

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that SIMFX LTD. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.